National Silver Quality Award Application Workshop

National Silver Quality Award Application Workshop
Care Providers of Minnesota presents a full-day SILVER Quality Award workshop to help you better understand the Silver Award application criteria, scoring, and strategies for a successful 2019 application submission. Workshop registration includes three follow-up virtual events. Workshop participants are eligible for a discounted consulting rate with Paul Grizzell, if additional coaching is desired.

Over the past two years, 80% of attendees who attended a Care Providers of Minnesota’s quality award  workshop and submitted a Silver Quality Award application were awarded the Silver Quality Award!

Silver workshop brochure--click to open PDFThe workshop is designed for key leaders to better understand how to accelerate their progress from the bronze level to the silver level of recognition. Suggested participants are administrators or executive directors and directors of nursing or directors of home care, along with other leadership team members—including owners. A team approach is the most effective method to develop your application in a manner that makes it your “management document,” and not just an award application. 

Are you eligible?

Care Providers of Minnesota is delighted to once again partner with Paul Grizzell, President of Core Values Partners, and Baldrige Coach, to present the Silver Award workshop (Paul was the facilitator at our very- successful bronze workshops in 2016,  2017, and 2018, and our equally- successful silver workshops in 2016 and 2017). Learn more about Paul and his organization in the event brochure.

In addition to the expertise of Paul Grizzell, the workshop will be joined by two national award examiners:
  • Cindy Fronning, Master Trainer, Director of Education, National Association of Directors of Nursing Administration in Long-Term Care
  • Shauna Kapsner, Director of Operations, Partners Senior Living Options

Who can apply for the 2019 AHCA/NCAL National Silver Quality Award?
Please review the eligibility requirements on pages 4–5 of the 2019 Silver Criteria and Application document in the silver application packet to ensure you are eligible to apply. The 2019 AHCA/NCAL National Quality Award Program application packets are now available online, and the program calendar and submission checklist have been posted here

Workshop objectives
  • Gain an understanding of the value of moving from bronze recognition to silver recognition
  • Go “behind the scenes” of the assessment process to understand “What are examiners looking for?” and why is that important to me—beyond an award application
  • Understand the details of the Baldrige process and results categories
  • Begin to identify your organization’s strengths and opportunities for improvement as you practice writing responses with the assistance of experienced examiners
The Silver Award criteria are largely based on the Baldrige Excellence Builder. In addition to the organizational profile, applicants will respond to the seven Baldrige categories—including the basic—and select overall item requirements within these categories:
  • Category 1–Leadership
  • Category 2–Strategic planning
  • Category 3–Customer focus
  • Category 4–Measurement, analysis, and knowledge management
  • Category 5–Workforce focus
  • Category 6–Operations focus
  • Category 7–Results
Learn more in the event brochure!

Before the workshop
(Completing the prework will increase the value of the session):
  1. Review your bronze application and bring a copy with you
  2. Bring a printed copy of the 2019 Silver Achievement in Quality Award Application & Criteria

While not focused on GOLD Quality Award applications, those interested in submitting GOLD Quality Award applications are welcome to attend.

Single registration
You will receive an immediate confirmation upon successful registration. To ensure your reduced fee for multiple registrations, please call Cara Tuenge at 952-851-2494 or 800-462-0024. There are three ways to register:
  1. Online on this page
    Login required to register. Don't have login information? Request a login or contact Cicci (952-851-2498).
  2. Mail or fax paper form
  3. Call Cara Tuenge at 952-851-2494 or 800-462-0024 if registering multiple attendees
Registration not available.

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