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National Silver Quality Award Application Workshop
Care Providers of Minnesota presents a full-day SILVER Quality Award workshop to help you better understand the Silver Award application criteria, scoring, and strategies for a successful 2019 application submission. Workshop registration includes three follow-up virtual events. Workshop participants are eligible for a discounted consulting rate with Paul Grizzell, if additional coaching is desired.
Over the past two years,
80% of attendees
who attended a Care Providers of Minnesota’s quality award workshop and submitted a Silver Quality Award application were awarded the Silver Quality Award!
The workshop is designed for key leaders to better understand how to accelerate their progress from the bronze level to the silver level of recognition. Suggested participants are administrators or executive directors and directors of nursing or directors of home care, along with other leadership team members—including owners. A team approach is the most effective method to develop your application in a manner that makes it your “management document,” and not just an award application.
Are you eligible?
Care Providers of Minnesota is delighted to once again partner with Paul Grizzell, President of Core Values Partners, and Baldrige Coach, to present the Silver Award workshop
(Paul was the facilitator at our very- successful bronze workshops in 2016, 2017, and 2018, and our equally- successful silver workshops in 2016 and 2017)
. Learn more about Paul and his organization in the
In addition to the expertise of Paul Grizzell, the workshop will be joined by two national award examiners:
Cindy Fronning, Master Trainer, Director of Education, National Association of Directors of Nursing Administration in Long-Term Care
Shauna Kapsner, Director of Operations, Partners Senior Living Options
Who can apply for the 2019 AHCA/NCAL National Silver Quality Award?
Please review the eligibility requirements on pages 4–5 of the 2019 Silver Criteria and Application document in the silver application packet to ensure you are eligible to apply. The 2019 AHCA/NCAL National Quality Award Program application packets are now available online, and the program calendar and submission checklist have been posted
Gain an understanding of the value of moving from bronze recognition to silver recognition
Go “behind the scenes” of the assessment process to understand “What are examiners looking for?” and why is that important to me—beyond an award application
Understand the details of the Baldrige process and results categories
Begin to identify your organization’s strengths and opportunities for improvement as you practice writing responses with the assistance of experienced examiners
The Silver Award criteria are largely based on the Baldrige Excellence Builder. In addition to the organizational profile, applicants will respond to the seven Baldrige categories—including the basic—and select overall item requirements within these categories:
Category 2–Strategic planning
Category 3–Customer focus
Category 4–Measurement, analysis, and knowledge management
Category 5–Workforce focus
Category 6–Operations focus
Learn more in the
Before the workshop
(Completing the prework will increase the value of the session):
Review your bronze application and bring a copy with you
Bring a printed copy of the 2019 Silver Achievement in Quality Award Application & Criteria
While not focused on GOLD Quality Award applications, those interested in submitting GOLD Quality Award applications are welcome to attend.
You will receive an immediate confirmation upon successful registration. To ensure your reduced fee for multiple registrations, please call Cara Tuenge at 952-851-2494 or 800-462-0024. There are three ways to register:
Online on this page
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Mail or fax
Call Cara Tuenge at 952-851-2494 or 800-462-0024 if registering multiple attendees
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