The article below is a top story from this week's ACTION newsletter—Care Providers of Minnesota's weekly newsletter for members. The newsletter focuses on current legislative issues, regulations, long-term care trends, and other Association news. Each Thursday evening, it is delivered to your inbox. To sign up for ACTION, contact Lisa Foss Olson (952-851-2483). To learn more about membership, visit our Become a Member page.


Workforce online workshop series starts in two weeks

Cheryl Smith
   By Cheryl Smith  | September 13, 2019  |  All members

Care Providers of Minnesota is excited to present a new workforce online workshop series. Starting this month, we will present five online workshops on crucial workshop topics. Register for one, a couple, or all five workshops!

Visit the series page on the Association website to check out all five workshops!

September 23, 2019 | Cultural awareness in the workplace  

Is your workplace becoming more diverse? Do you struggle with staff communication and does your staff struggle to communicate with each other? A successful work environment is founded on effective and open communication. If you want to better understand your staff, this session will provide you with insight and strategies. This session offers a personal perspective from a culturally-diverse person to help you create a workspace of respect, appreciation, and understanding for each other. 
Presenter: Ms. See Moua-Leske, Program Manager, Southwest Adult Basic Education–Marshall 
October 23, 2019 | Hiring for success: Best practices for hiring trustworthy employees 
Care Providers of Minnesota commissioned Martin-McAllister Consulting Psychologists—industrial psychologists—to examine the long-term care industry to gain insight on hiring and training staff. In this session, Dr. Laura Pendergrass will discuss some of the common challenges and pitfalls in interviewing and selecting candidates for care provider roles. She will discuss practical steps to take in enhancing employee election processes, based on scientific research and accumulated experience. Using real world examples, Dr. Pendergrass will offer examples of red flags to look for in interview answers that might indicate future management challenges. 
Presenter: Dr. Laura Pendergrass, Licensed Psychologist, Martin-McAllister Consulting Psychologists 
December 5, 2019 | Hiring for keeps: Strategies to retain staff 
From bedside to boardroom, senior care communities are challenged with the need to attract, retain, and develop their team members. In an increasingly-competitive talent market challenged by caregiver shortages, high turnover, and an aging population with more sophisticated care needs, providers must rethink their workforce strategies—evolving recruiting, engagement, and retention tactics to attract and develop talent. Organizations need to build a nurturing and rewarding culture to improve employee engagement and reduce turnover. As studies have shown, when properly engaged, employees do their best work, inspiring others and improving resident care and satisfaction. Learn new tactics to enhance staff recruit, engagement, and retention. 
Presenter: Ms. Lisa Fordyce, Executive Vice President, OnShift 
January 15, 2020 | Be a great supervisor 
Learn how to be the leader that people want as their supervisor and who brings out the best in team members. This session will focus on developing the very qualities we have observed in the supervisors we admire and appreciate. Participants will learn the qualities that make someone a positive and effective leader, the five traits of effective leaders, three key practices that will engage staff, and how to assist team members in solving problems. 
Presenter: Dr. Charles A. “Chad” Weinstein, President, Ethical Leaders in Action, LLC 
February 11, 2020 | Empowering front-line staff: A servant leadership perspective 
Supervisors and managers of front-line employees play a pivotal role in assuring that the people they lead are both able and eager to create outstanding resident experiences. This session will present practical skills and concepts from the tradition of servant leadership that will enable supervisors to guide, direct, coordinate, and sometimes inspire team members to work together with a sense of mission and a commitment to service. The best part: doing great work can be fun, too! This will be a session filled with real-life stories and practical advice. 
Presenter: Dr. Charles A. “Chad” Weinstein, President, Ethical Leaders in Action, LLC 
Details for all workshops 
Cost for Care Providers of Minnesota members: 
  • $75 per connection with unlimited access to recording for 30 days, no CEUs 
  • $90 per connection with unlimited access to recording for 30 days, and CEUs for one recipient 

Cost for prospective members: 
  • $125 per connection with unlimited access to recording for 30 days, no CEUs 
  • $175 per connection with unlimited access to recording for 30 days, and CEUs for one recipient 

Please note: Only registrants who select the CEU registration option and participate using the personalized webinar link will meet professional boards’ accreditation requirements. 
Unavailable for live presentation? We have you covered. All workshops will be recorded and available for later viewing. You may purchase archived versions with or without CEUs, and each option comes with unlimited access to the recording for 30 days. Cancellations/no-shows will receive access to archived workshop for 30 days. 

Cheryl Smith  |  Director of Education  |  |  952-851-2488


About Care Providers of Minnesota

Care Providers of Minnesota is a non-profit membership association with the mission to Empower Members to Performance Excellence. Our 900+ members across Minnesota represent non-profit and for-profit organizations providing services along the full spectrum of post-acute care and long-term services and support. We are the state affiliate for the American Health Care Association/National Center for Assisted Living, and with our national partners we provide solutions for quality care.

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